Effective Date: 22/05/2023

This Privacy Policy describes how the Eskimo Gordon website,  ("we," "us," or "our") collects, uses, shares, and protects the personal information of users ("you" or "your") when you visit and make use of our online e-commerce store. We are committed to respecting and protecting your privacy. Please read this Privacy Policy carefully to understand our practices regarding your personal information.

1. Information We Collect: We may collect various types of information from you, including:

• Personal information such as your name, email address, shipping address, billing address, and contact details when you place an order or create an account.
• Non-personal information such as your IP address, browser type, device information, and browsing behaviour on our website, is collected through cookies and similar technologies.

1. Use of Information: We may use the information we collect for the following purposes:

• To process and fulfil your orders, including shipping and payment processing.
• To communicate with you regarding your orders, and inquiries, and provide customer support.
• To personalize your shopping experience and improve our website's functionality.
• To analyze and understand how our website is used, using tools like Google Analytics and Facebook Pixel, to enhance user experience and optimize our marketing efforts.
• To comply with legal obligations, enforce our policies, and protect our rights and the rights of our users.

1. Sharing of Information: We understand the importance of protecting your personal information and are committed to maintaining its confidentiality. We may share certain information with third-party service providers to facilitate our business operations and enhance your experience, including:

• Payment processors like Stripe to securely process your payments.
• Analytics providers like Google Analytics to analyze website usage and improve our services.
• Advertising and marketing partners, subject to your consent, to deliver targeted ads and promotions.

We never sell or distribute your personal information to third parties for their marketing purposes without your explicit consent.

1. Data Security: We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no data transmission over the Internet or electronic storage method is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

2. Third-Party Websites: Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of those websites before providing any personal information.

3. Children's Privacy: Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected personal information from a child, please contact us immediately, and we will take appropriate steps to remove such information from our records.

4. Changes to the Privacy Policy: We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this Privacy Policy periodically to stay informed about our practices.

5. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us using the contact information provided on our website.

By using our website, you consent to collecting, using, and sharing your personal information as described in this Privacy Policy.

Mobile Terms of Service

Eskimo Design

Last updated: April 19, 2024

The Eskimo Design mobile message service (the "Service") is operated by Eskimo Design (“Eskimo Design”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Eskimo Design’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Eskimo Design through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Eskimo Design. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Eskimo or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Eskimo Design mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Eskimo or email sales@eskimodesign.co.uk.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Thank you for trusting Eskimo. We are committed to safeguarding your privacy and providing a secure online shopping experience.